How do I get in touch with someone about my rental surface(s)?
What are your rental policies?
Please read out rental policies here.
How much does it cost to rent surface from Erickson Surfaces?
We rent surfaces for $40/day, 3 days ($100) and 7 days ($150).
What if I want to rent a surface for a duration other than 1, 3 or 7 days?
E-mail us at firstname.lastname@example.org. As long as the surface is available or if it's not reserved for another customer, we will certainly do our best to work it out. Our day rate after 7 days is $40 per day. We do not ship surfaces for less than a 3-day rental period. Local customers can rent surfaces at $40/day.
How long does it take to get a rented surface shipped from Erickson Surfaces?
If the request is placed Sunday-Thursday, we make every effort to ship your surface(s) within 24-36 hours. If the order is placed on a Friday, the surface(s) will be shipped the next business day. Shipping times vary depending on location and generally take 1-3 days to be delivered after shipment from our Orange, CA studio. Please contact us directly if you would like to request overnight shipping (email@example.com).
Do I have to pay to ship my rented surface(s) back to Erickson Surfaces?
Our shipping rate includes shipping to and from your location. We will include a return label and instructions for shipping your rented surface back to our location in Orange, CA.
How do I return my rented surface(s)?
Great news. All the materials we use to ship your surfaces can be reused to ship your rented surface(s) back to us. We will include packing procedures and return postage with your shipment. We have provided return and repackaging procedures here.
If you choose to drop off your surface(s) at our Orange, CA location, make sure you stop by during our store hours: Monday-Friday 9am-1:00pm. If you need to drop your surface(s) off during our non-store hours, let us know and we will work it out a drop off time that works for you.
Can I pickup my rented surfaces?
Yes! We would love for you to pick up your surface(s) at our Orange, CA location. Use the coupon code LOCALRENTAL at purchase and your shipping fees will be waived.
Do I have to pay for the time it takes to ship the surface to and from me?
No. The "rental duration" only includes the time that you are in possession of the surface(s). If you run into any problems getting your surface(s) shipped back to us, just shot us an e-mail and we will work it out (firstname.lastname@example.org).
Who can I contact if I have questions about Erickson Surfaces rentals?